CubeSmart Self Storage - Austin, Texas

Adresse: 2525 S I-35 Frontage Rd, Austin, TX 78741.
Telefon: 25962116.
Webseite: cubesmart.com.
Spezialitäten: Lagereinrichtung zur Miete, Umzugs- und Lagerservice, Umzugsbedarf, Lager.
Andere interessante Daten: Service/Leistungen vor Ort, Rollstuhlgerechter Eingang, Rollstuhlgerechter Parkplatz, Debitkarten, Kreditkarten, Kreditkarten.
Bewertungen: Dieses Unternehmen hat 185 Bewertungen auf Google My Business.
Durchschnittliche Meinung: 4.4/5.

Ort von CubeSmart Self Storage

25962116

CubeSmart Self Storage in Austin, Texas, bietet eine zuverlässige und sichere Lagerlösung für Ihre Bedürfnisse. Mit einer breiten Palette von Dienstleistungen und Annehmlichkeiten ist CubeSmart die ideale Wahl für jemanden, der Lagerräume mieten, Umzugsservice in Anspruch nehmen, Umzugsmaterialien kaufen oder einfach nur zusätzlichen Platz benötigen möchte.

Die Adresse des CubeSmart Self Storage in Austin lautet 2525 S I-35 Frontage Rd, Austin, TX 78741. Der Standort ist äußerst praktisch, da er in der Nähe wichtiger Autobahnen und Hauptverkehrsadern liegt, was den Zugang und das Parken erleichtert. Darüber hinaus ist die Einrichtung rollstuhlgerecht, was sie für Menschen mit eingeschränkter Mobilität zugänglicher macht.

Die Spezialitäten von CubeSmart Self Storage umfassen Lagereinrichtungen zur Miete, Umzugs- und Lagerservice, Umzugsbedarf und Lager. Die Mietlageroptionen sind flexibel und in verschiedenen Größen erhältlich, um sicherzustellen, dass Sie den richtigen Raum für Ihre Bedürfnisse finden. Der Umzugs- und Lagerservice ist hilfreich für diejenigen, die Unterstützung bei der Planung und Durchführung ihres Umzugs benötigen. Der Umzugsbedarf umfasst eine Vielzahl von Verpackungsmaterialien und -werkzeugen, die zum Schutz und sicheren Transport Ihrer Besitztümer erforderlich sind. Schließlich bietet CubeSmart Self Storage auch Langzeitlagerlösungen für diejenigen, die einen sicheren Ort benötigen, um ihre Gegenstände über einen längeren Zeitraum zu lagern.

CubeSmart Self Storage verfügt über zahlreiche zusätzliche Dienstleistungen und Annehmlichkeiten, darunter Dienstleistungen und Einrichtungen vor Ort, rollstuhlgerechte Eingänge und Parkplätze, Debit- und Kreditkartenzahlungen. Diese Funktionen tragen dazu bei, den Komfort und die Bequemlichkeit der Kunden zu verbessern und den Umzugs- und Lagerprozess so reibungslos wie möglich zu gestalten.

Eine weitere Stärke von CubeSmart Self Storage ist die Kundenbewertung. Mit insgesamt 185 Bewertungen auf Google My Business und einer durchschnittlichen Bewertung von 4.4/5 zeugen die positiven Rückmeldungen von der hohen Servicequalität und Zufriedenheit der Kunden.

Bewertungen von CubeSmart Self Storage

Andrew Kouri

1/5

My unit was robbed and I had over $10k worth of items go missing, including an expensive electric bike. The manager notified me a few days later, and requested that I "come in immediately" so that I could take stock of what was left.

When I started asking how this could possibly happen, given that the building is supposed to be secure behind a gate and several layers of defense, they said that "it has been happening for a while and they don't really know how they keep getting in." I asked if they could share some of the security footage, but they refused. I suspected that it could have been an inside job, but once I talked with the staff I started realizing that thieves have a way of getting into almost any unit by prying open the door and then climbing over gaping holes in the fence.

The thief wasn't able to break my lock to get in, but the cheap storage unit bays have bolt-on security latches and the thief is simply able to remove that latch and get into your stuff.

I then spent about 15 hours of time following up with the police, store staff, and escalated the case up to the district manager and they did ABSOLUTELY NOTHING to apologize or make the situation right. They wouldn't even give me a refund for months of rent! They started spewing the same corporate babble about how I "could have purchased a protection plan" from them.

Their protection plans only cover $2k in losses and they are a profit-center for the storage unit. The plans run about $20-40 per month and have lots of carve outs for what is not covered.

I am thoroughly disappointed by the level of service that I received here, and will be moving out immediately.

This is truly run as a cash cow and the store's owners do not care about the customers or their well being at all.

Lauren Miller

1/5

My unit (and many others) were robbed, and I've been storing my things here for less than 3 months. As you can see from the reviews, this isn't the first time. Leave your things here at your own risk, the locks they require you to use can and will be picked.

Kate Reese

5/5

Super clean and great location! Gary, the general manager, is the MOST helpful and is always available. Definitely the best company in Austin.

Adam Mero

5/5

James is exactly the kind of store managers you need at these types of places. Cool,calm,collected. I don't have time for Tom Foolery and James definitely helped me feel like there wasn't any. Clean place. Never had an issue. Nice coded gate access for every entry which is nice. Carts available. You can't go wrong.

Again. James is the man.

Susanne Alsina

1/5

A unit on the same floor had a roach infestation issue. I was offered for my unit to be sprayed and a month free rent. 6 months later and the free month has not been reflected. Went to speak with new storage manager and was told this will not be honored.
This week it was brought to my attention despite dropping off my renters insurance to the previous manager they failed to upload it and since 2021 when I opened the unit, I’ve been charged $12 additional each month. When I asked to be reimbursed and showed proof of the renters insurance I was told they can’t return being over charged.
I’m paying $80 for a 5x5… I asked yesterday if I can move to the 5x5 insight that’s listed for $41 and was told no.

This place has terrible customer service. I would NOT recommend to anyone.

wendy vasquez

5/5

The staff were very helpful and knowledgeable! Will definitely do business again at this location. Appreciate all the help on the storage process!

Gabriela

1/5

If I could rate this place negative stars, I would. My girlfriend rents from here and multiple items were stolen totaling well over 3 grand. We should have moved our things out then but we thought we fixed the issue, only to find new things stolen from the storage. When we talked to the personnel there they made it seem like it was our fault for not changing units! I’m still shocked, they didn’t take any responsibility.

They have to figure out the security issue and at this point they should refund us the entirety of what we have paid to store our things here. As a fun bonus, there are feral dogs that roam the area and people have been bit. Stay away!

Michael Lerner

5/5

Very helpful and friendly staff. Seems like a very clean well maintained space and the prices are extremely competitive